Before a deposit
Open the wallet, select the asset and read the available network. Copy the receiving details from the current deposit screen. Where a memo or tag is required, it is part of the destination. Check the minimum and required confirmations before sending.
Before a withdrawal
Check the destination wallet's supported network and the full address. Read the platform's displayed fee and minimum. Network confirmation time and account review are separate stages, so a single universal withdrawal time would be misleading.
If a transfer is missing
Keep the transaction hash, asset, network, amount and time. Compare the blockchain status with the wallet's confirmation requirement. Support can investigate using these details; a screenshot of the amount alone is usually incomplete.
Understand the table before joining
Read the variant, entry amount, blind structure and current fees in the platform lobby. Open registration to continue on the platform.